PERSONAL DATA PROTECTION NOTICE

Dear valued customers,

This notice serves to comply with Personal data Protection Act 2010 and to inform you on your rights regarding your personal data which has been and might be surrendered to Ranhill SAJ Sdn Bhd for the application of water supply.

CONSUMERS’ PERSONAL DATA

Ranhill SAJ Sdn Bhd will process the following personal data surrendered by consumer or its representative as provided in the relevant forms for the water supply application:

  • Name and National Registration Identity Card No. /Passport No.
  • Correspondence information: Premise of supply address, correspondence address, telephone number, email address.
  • Other types of personal data obtained from legal documents including Sale and Purchase Agreement , Tenancy Agreement, Grant of Probate, Will Certificate, Power of Attorney, Birth Certificate and Death Certificate.
  • Water bill account information.

CONSUMERS’ PERSONAL DATA PROCESSING

Ranhill SAJ Sdn Bhd will process consumers’ personal data for the following purposes:

  • For supply of water and delivery of related bills to your premise.
  • For maintenance of consumer database and customer service related process.
  • For developing and maintaining water supply system.
  • For recovery of payment due and for enforcement of law under Water Services Industry Act 2006.

DISCLOSURE OF PERSONAL DATA

Ranhill SAJ Sdn Bhd might disclose consumers’ personal data to parties and for purposes as follows:

  • Our agents and service providers providing services relating to the purposes for which the personal data is collected.
  • Third parties (including those located oversea), who provide data processing services.
  • Other water service provider and sewerage service provider.
  • If such action is necessary to comply with legal enforcement, Court Order/Judgment and/or any legal process or to protect and defend rights or property of SAJ, its personnel and its related and/or group of companies.

ACCESS, AMENDMENT AND COMPLAINT

You may at anytime, in writing (subject to certain fees), apply for an access, make amendment, or limit the processing on your Personal data or lodge any complaint to the Data Protection Compliance Committee to the address and e-mail as follows:

 

Chairman

Data Protection Compliance Committee

Ranhill SAJ Sdn Bhd

Bangunan Ibu Pejabat

Jalan Garuda, Larkin

80350 Johor Bahru

Email: sajpdpa@saj.com.my