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YOUR WATER METER

Water Meter Type : PSM 1/2 Inch

This unique number has been linked with your account. Please make sure this number is identical with the number in your water bill.


During billing process, only value in white area will be recorded. Value in red area will be ignored. From this example, the reading value is 0 M3. 
Water Meter Type : TD 88 1/2 Inch

This unique number has been linked with your account. Please ensure this number is identical with the number in your water bill.


In billing process, only value in black area will be recorded. Value in red area will be ignored. From this example, the reading value is 360 M3. 
How to identify a faulty water meter?
  1. The water counter stops moving during the usage period.
  2. The water counter not well functioned during the usage period.
  3. The water counter is broken and damaged. 


What should you do if your water meter is damaged?

  1. Lodge report /complaint to Ranhill SAJ and we will conduct an inspection on the faulty meter. If the meter is damaged, a new unit will be installed for you.
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Ranhill SAJ Sdn Bhd (199901001818)
Jalan Garuda, Larkin,80350 Johor Bahru,
Johor Darul Takzim
Phone : (+60)7-225 5367/225 5368
Fax : (+60)7-223 5353
Talian Mesra : 1800 88 7474
Email : customer.care@ranhill.com.my