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APPLICATION OF WATER SUPPLY


  1. Apply for water supply is the first application made by a customer to register an account at Ranhill SAJ for the premises which had not been registered before.
  2. The applicant shall appoint plumbers registered with the National Water Services Commission (SPAN).
  3. Registered plumbers required to complete Water Supply and Services Agreement Form and Form – Bulk as well as their respective requirement document.
  4. The completed form should be submitted to Ranhill SAJ counter along with their supporting document. Application types are as follows:

 

 

No.

Application Type

Applicant Category

Required Supporting Document

1

Individual

Property Owner
  • Copy of I/C
  • Copy of witness I/C
  • Copy of Sales & Purchase (S&P) agreement
  • Copy certificate of Fitness of Occupation (CFO)/ Certificate of Completion and Compliance CCC/ Tax Assessment
  • Copy of land title

 

 

Tenant Premises

  • Copy of I/C
  • Copy of witness I/C
  • Copy of Tenancy Agreement

 

 

 

Other Application

  • Statutory Declaration, Owner confirmation letter, a letter of support for the parties involved.

 

2

Company

Company Owner

  • Copy Director’s I/C
  • Copy of witness I/C
  • Copy of Sales & Purchase Agreement
  • Copy of Company Registration Certicate (SSM)
  • Copy of Form 24 & Form 49
  • Authorization letter (representative)

 

 

 

Company Tenants

  • Applicant I/C
  • Tenancy Agreement
  • Company Registration Certaficate (SSM)
  • Copy of Form 24 & Form 49
 

 

  1. SAJ will issue related for deposit payment processes once the form has been completed. If no payment is received with 30 days, the application will be cancelled.
  2. After payment of the deposit is made, Ranhill SAJ will issue work orders and handover the meter installation to a plumber. Installation period is as follows:

          - 2 Days for Individual Apllication

          - 7 Days for Community Application

  1. Meters that have been installed wil be updated in the Ranhill SAJ billing system.
  2. Download forms:


Form – Personal   Water Supply and Services Agreement Form   Form – Bulk




Ranhill SAJ Sdn Bhd 199901001818 (476718-H)
Jalan Garuda, Larkin,80350 Johor Bahru,
Johor Darul Takzim
Phone : (+60)7-225 5367/225 5368/224 4040
Fax : (+60)7-223 5353
Talian Mesra : 1800 88 7474